Privacy Policy - ACS Holidays

Introduction

Welcome. Your privacy is important to us. This privacy policy explains how we collect, use, disclose and protect your information when you visit our hotel and use our services.

1. Collecting data

1.1 Personal Information

Name
Address
E-mail address
Telephone number
Payment information
Identification documents (e.g. passport, ID card)

1.2 Non-personal information

Browser type
IP address
Cookies and tracking technologies
Aggregated data on website use

2. How we use your information

2.1 Personal Information

To process your bookings and reservations
To communicate with you about your stay
To provide customer service and support
To fulfil legal obligations
To personalise your experience

2.2 Non-personal information

To analyse website traffic and usage patterns
To improve our services and the functionality of the website
For marketing and advertising purposes in aggregate form
To ensure the security and performance of the website

3. How we share your information

3.1 Third-party service providers

We may share your information with third-party service providers who assist us in:

Payment processing
Marketing and advertising
Hosting and Website Maintenance
Customer care

3.2 Legal Requirements

We may disclose your information to comply with applicable laws, regulations or legal requirements, including:

To respond to subpoenas or court orders
To protect the rights, property or safety of our hotel, guests or others
To prevent or investigate possible wrongdoing in connection with our services
To comply with legal obligations or regulatory requirements

4. Security of your information

We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Cookies and tracking technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our website.

6. Your data protection rights

Depending on your position, you may have the following rights in relation to your personal data:

Right of access - You have the right to request copies of your personal data.
Right of rectification - You have the right to request the correction of any information you believe to be inaccurate.
Right to erasure - You have the right to request the erasure of your personal data under certain conditions.
Right to restrict processing - You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to object to processing - You have the right to object to the processing of your personal data under certain conditions.

7. Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this policy periodically for any updates.